Direct Billing For Psychotherapy
We understand how important it is to keep therapy accessible and hassle-free. That’s why we’re pleased to offer direct billing for select insurance providers, helping you focus on your well-being instead of paperwork.
How Does Direct Billing For Therapy Work?
Direct billing allows us to submit claims directly to your insurance provider on your behalf. This can simplify payments and reduce your out-of-pocket costs at the time of service. However, please note that this service is not guaranteed for all cases, so we recommend confirming your eligibility before your first appointment.
Confirm Your Eligibility
To avoid any surprises, we encourage you to contact our Admin team before booking your session. We’ll verify your plan details and guide you through the direct billing process if you’re eligible.
What If My Insurance Provider Isn’t Listed?
If your provider isn’t mentioned above or if you’re not eligible for direct billing, you can still submit receipts to your insurer for reimbursement. Our team will gladly provide any documentation you need to facilitate your claim.
Why Can You Direct Bill With Certain Therapists But Not Others?
Each insurance provider has different requirements for allowing therapists to register for direct billing. Some only require that the therapist is licensed to practice in the province, while others require additional steps — such as completing a minimum number of clinical hours or obtaining special authorization — before approving them for direct billing.
If your therapist isn’t registered for direct billing with your specific insurer, that doesn’t mean you won’t be reimbursed. You can still submit your receipts manually for reimbursement, as long as your plan covers services under your therapist’s professional designation — such as Registered Psychotherapist or Social Worker.
Questions?
We’re here to help you access the mental health support you need without the added stress of complicated billing. If you have any questions or would like more information about direct billing, reach out to our Admin team anytime. We’ll do our best to make your journey toward wellness as smooth as possible.
Insurance Providers We Work With
1. GreenShield, MÉDIC Construction (GreenShield Insurance), and SSQ Insurance
Available for: All members of our team with RP and RP(Q) credentials.
2. All Registered Insurance Providers under Telus Health (including Manulife, Desjardins, Canada Life, etc.)
Please note: SunLife does not currently allow direct billing for psychotherapy services. We apologize for any inconvenience.