Frequently Asked Questions
Fees & Payments
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We accept payments by all major Debit/Credit cards as well as Interac e-transfers. If you would like to use e-transfers, we will require that the payment is made not later than 24 hours before your appointment.
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Our services are usually covered under extended health benefits (Manulife, Sunlife, Desjardins etc.). Please verify with your insurance plan if you have coverage for a Registered Psychotherapist or Registered Psychotherapist (Qualifying) (College of Registered Psychotherapists of Ontario).
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At this point we are not offering sliding scale services.
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Your appointment time is reserved exclusively for you. We ask all our clients to inform us of their need to reschedule/cancel a session within 48 hours of their scheduled appointment. If this request is received before 48 hours, there is no fee. However, if such a request is received after this timeframe, you will be charged a cancellation fee that is equal to the cost of a full session.
Services
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We offer in-person sessions (our office is located at 455 Spadina Ave, in downtown Toronto), online appointments or a combination of both, so that our work can fit your schedule and be most efficient.
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The sessions are usually 50 minute long, but we can discuss having 80 minute sessions if you'd like. Please let us know of your preference when you contact us.
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It largely depends on the nature of what you are going through. You may have a concern that can be addressed in a few sessions. Or you may have more complicated issues that require about 20 sessions or more. You may even want maintenance sessions every few weeks. Please schedule a call with us so that we can discuss your goals and potential length of therapy.