Website Privacy Policy

Last updated: 28 September 2026

This policy covers information we collect through our website, feelyourwaytherapy.ca, including our contact form and newsletter. If you are, or become, a client, your personal health information is protected under our Personal Information Protection and Privacy Policy (feelyourwaytherapy.ca/personal-information-protection-and-privacy-policy), which explains how we look after it.

What we collect

  • What you tell us: when you use our contact form, book online, email us, or sign up for our newsletter, we collect what you give us, such as your name, email address, phone number, and message.

  • How you use the site: like most websites, we use cookies and similar tools that record things like your IP address, browser type, and the pages you visit.

A note on the contact form: you're welcome to tell us a little about what brings you in. Please save detailed health information for your first conversation with us, since email and web forms aren't fully secure.

How we use it

  • To reply to you and help you book.

  • To run the website, keep it secure, and improve it.

  • To understand how people find us and to measure our advertising.

  • To send you our newsletter, if you've signed up.

Cookies and advertising

We use cookies for analytics and advertising, including tools from Google. Some of these may be used to show you our ads on other websites. You can block or delete cookies in your browser settings.

Emails from us

We send newsletters and updates only with your consent, as Canada's anti-spam law requires. Every email has an unsubscribe link, and we'll stop sending within 10 business days of your request.

Who we share it with

We don't sell your information. We share it only with companies that help us run our website and business, such as our website host, booking software, email and newsletter service, and analytics and advertising providers, and only for those purposes. We may also share it where the law requires.

How we protect it and how long we keep it

We use reasonable safeguards to protect the information we collect, and we keep website and marketing information only for as long as we need it for the purposes above.

Your choices

You can ask to see, correct, or delete the information we hold about you from the website or our mailing list, and you can unsubscribe at any time. Just email info@feelyourwaytherapy.ca. This doesn't apply to client files, which we're required to keep for a set period.

Questions

If you have questions about this policy, email info@feelyourwaytherapy.ca.