In my role as an administrative assistant, I primarily provide support, and my responsibilities often vary based on the collaboration context. While my main focus is supporting the providers within our organization, I also work closely with established and potential clients, as well as external healthcare professionals such as pharmacists and insurance representatives.
My overarching goal is to maintain efficiency within our internal systems and ensure that operations run seamlessly for both clients and providers. Beyond the logistical aspects, I find it particularly exciting to connect with people. I bring a quality of empathy into every aspect of my work, especially when dealing with individuals in distress. I have noticed that people are inclined to share their struggles, opinions, and secrets with me, and I take pride in simply being there to listen.
One of my key commitments is to make the process as streamlined as possible for our clients, creating an environment where they feel safe and comfortable. I derive satisfaction from giving our clients the best possible experience, ensuring that their journey is not only effective but also supportive and reassuring.
Nishtha is a university graduate with a first-class honors degree in communications. Her experience includes coordination roles in operations, social media, and events. In inherently people-centered positions, she thrives on forming positive relationships crucial for smooth operations and ensuring the best experience for both herself and clients.
More Than Just My Work
“Let not the result be your motive. Nor let your attachment be to inaction.”